Event Highlights

NEW ! Focus on IT – hear from the experts – IT Managed Services Panel, OSS/BSS Managed Services

NEW speakers – new case studies.  12 operator speakers confirmed to present case studies at the conference

NEW! Focus on Partnership Optimisation featuring operators, vendors, consultants and lawyers to leverage the most instructive advice from all corners

NEW! Top Level Discussion on the importance of internal collaboration to drive MS forward – which job roles are the decision-makers

NEW! Responding to popular demand, the event moves to Istanbul this year

Hear from the leading minds in the Managed Services world – the region’s top analysts – including Informa Telecoms and Media, Analysys Mason and AT Kearney

Network Sharing Panel Debate featuring STC and yu

Re-visiting the HR Debate – Looking after the staff – your key asset

New! – 2 new workshops – led by Herz Consult and DLA Piper

Extended Exhibition and networking opportunities.  Make new business contacts and meet potential partners.

Essential Topics Covered

Analysing Opportunities with Converged Managed Services

Drivers to Define the Scope of the Services to be Outsourced

How Can a Managed OSS/BSS Enable Success in the new Digitally Converged World?

How are Operators and Providers Enhancing CEM in MS?

Critical Success Factors for Managed VAS to Enhance the Customer Experience

Network Sharing for Opex Optimisation

How Can IT Managed Services Reduce Costs and Increase Productivity and Qos?

Defining the KPIs and SLAs for a Customer Focussed Managed Service

Partnership Optimisation

HR Challenges – Focus on the People

Who Will You Meet?

Global Participation

Key Decision Makers

Value Chain Representation

Why sponsor?

• 1 x Diamond Sponsor (Exclusive Series)
• 2 x Platinum Sponsor
• 4 x Gold Sponsor
• 5 x Silver Sponsor
• 6 x Bronze Sponsor