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From Network to Service Management and Business Transformation
Event HighlightsNEW ! Focus on IT – hear from the experts – IT Managed Services Panel, OSS/BSS Managed Services NEW speakers – new case studies. 12 operator speakers confirmed to present case studies at the conference NEW! Focus on Partnership Optimisation featuring operators, vendors, consultants and lawyers to leverage the most instructive advice from all corners NEW! Top Level Discussion on the importance of internal collaboration to drive MS forward – which job roles are the decision-makers NEW! Responding to popular demand, the event moves to Istanbul this year Hear from the leading minds in the Managed Services world – the region’s top analysts – including Informa Telecoms and Media, Analysys Mason and AT Kearney Network Sharing Panel Debate featuring STC and yu Re-visiting the HR Debate – Looking after the staff – your key asset New! – 2 new workshops – led by Herz Consult and DLA Piper Extended Exhibition and networking opportunities. Make new business contacts and meet potential partners.
Essential Topics Covered
Analysing Opportunities with Converged Managed Services
Drivers to Define the Scope of the Services to be Outsourced
How Can a Managed OSS/BSS Enable Success in the new Digitally Converged World?
How are Operators and Providers Enhancing CEM in MS?
Critical Success Factors for Managed VAS to Enhance the Customer Experience
Network Sharing for Opex Optimisation
How Can IT Managed Services Reduce Costs and Increase Productivity and Qos?
Defining the KPIs and SLAs for a Customer Focussed Managed Service
HR Challenges – Focus on the People
Who Will You Meet?
Key Decision Makers
Value Chain Representation
Why sponsor?Our sponsorship packages are designed to provide maximum profiling opportunities to reach all levels of your target market. Within this event environment you will have the opportunity to promote yourself as a key player and position your message and branding, targeting the wider community. Due to growing success of the series and the increasing demand in branding from potential sponsors our team has extended packages offering to:
- 1 x Diamond Sponsor (Exclusive Series)
- 2 x Platinum Sponsor
- 4 x Gold Sponsor
- 5 x Silver Sponsor
- 6 x Bronze Sponsor
The event brought together a great range of perspectives on the future of managed services in the regionMD, CSMG
A very good event to track the development in the industryFU, La Place
That was an excellent event with high quality speeches and perfect opportunities for networkingMS, Detecon
Definitely an event to return to next yearTS, Crealog