Ahmad AlGhanmi

Deputy CTO

Zain KSA

Ana Nakashidze



Ashwin Jaiswal

Head - IT Business Consulting

Reliance Communications

Blaise Mbanzulu

Head of Radio, Transmission, Planning & Optimization Operations Group

Vodafone Democratic Republic of Congo

Eamon Holley

Senior Legal Consultant

DLA Piper Middle East

Egemen Kurdoglu

Senior IT Director


Fabrizio Mambrini


Cell C

John Crossley

Senior Advisor, Assurance and Managed Services Global Sales


Khalid Attia

VP of Professional Services Consultancy


Kris Szaniawski

Principal Analyst

Informa Telecoms and Media

Mahesh Fernando

Head of VAS

Airtel Lanka

Manfred Schmitz


Mian Mutti Ur Rehman

Costing and Regulatory Economist


Mohamed Hassan Ali Ebrahim Al Marzooqi

Vice President Mobile Networks


Mohamed Hosny

Managed Services and Outsourcing Director

Orascom Telecom

Mohamed Jamoussi

Senior Consultant


Nikos Babalis

Chief Network Officer

Wind Hellas

Paul Allen

Head of Intellectual Property and Technology – Middle East


Rob Parkes

Marketing Director, Managed Services Global Centre of Excellence

Huawei Düsseldorf

Rohan Dhamija

Co-Head, India Practice

Analysys Mason (India)

Sai Tunuguntla

Senior Manager

AT Kearney

Siva Balendra


yu Kenya

Vesta Honary

Operations Director


Yatinder Mahajan

Advisor and Former CTO


Zarrar Khan


VIVA Kuwait

From Network to Service Management and Business Transformation

Event Highlights

NEW ! Focus on IT – hear from the experts – IT Managed Services Panel, OSS/BSS Managed Services NEW speakers – new case studies.  12 operator speakers confirmed to present case studies at the conference NEW! Focus on Partnership Optimisation featuring operators, vendors, consultants and lawyers to leverage the most instructive advice from all corners NEW! Top Level Discussion on the importance of internal collaboration to drive MS forward – which job roles are the decision-makers NEW! Responding to popular demand, the event moves to Istanbul this year Hear from the leading minds in the Managed Services world – the region’s top analysts – including Informa Telecoms and Media, Analysys Mason and AT Kearney Network Sharing Panel Debate featuring STC and yu Re-visiting the HR Debate – Looking after the staff – your key asset New! – 2 new workshops – led by Herz Consult and DLA Piper Extended Exhibition and networking opportunities.  Make new business contacts and meet potential partners.

Essential Topics Covered

Analysing Opportunities with Converged Managed Services

Drivers to Define the Scope of the Services to be Outsourced

How Can a Managed OSS/BSS Enable Success in the new Digitally Converged World?

How are Operators and Providers Enhancing CEM in MS?

Critical Success Factors for Managed VAS to Enhance the Customer Experience

Network Sharing for Opex Optimisation

How Can IT Managed Services Reduce Costs and Increase Productivity and Qos?

Defining the KPIs and SLAs for a Customer Focussed Managed Service

Partnership Optimisation

HR Challenges – Focus on the People

Who Will You Meet?

Global Participation

Global Participation pie-chart

Key Decision Makers

Key_Decision_Makers-Pie Chart

Value Chain Representation


Why sponsor?

Our sponsorship packages are designed to provide maximum profiling opportunities to reach all levels of your target market. Within this event environment you will have the opportunity to promote yourself as a key player and position your message and branding, targeting the wider community. Due to growing success of the series and the increasing demand in branding from potential sponsors our team has extended packages offering to:
  • 1 x Diamond Sponsor (Exclusive Series)
  • 2 x Platinum Sponsor
  • 4 x Gold Sponsor
  • 5 x Silver Sponsor
  • 6 x Bronze Sponsor
Find out more...
http://www.managedservices-world.com/ managed services survey

The event brought together a great range of perspectives on the future of managed services in the region


A very good event to track the development in the industry

FU, La Place

That was an excellent event with high quality speeches and perfect opportunities for networking

MS, Detecon

Definitely an event to return to next year

TS, Crealog

Sponsorship opportunities

Daniel Pitchford Tel: +44 (0) 20 7017 5209

Speaking opportunities

Caroline Broderick Tel: +44 (0)20 7017 5439

Marketing & Press opportunities

Bernadett Nagy Tel: +44 (0)20 3377 3226

Booking Inquiries

Customer Services Tel: +44 (0)20 7017 5506

Endorsing Associations

Official Research Partner